Managed IT & Network Services

A proactive approach to technology and infrastructure management

We’ll Worry About Technology – You Can Focus on Your Business

If there’s one certainty in information technology, it’s that things are uncertain. Computers crash, software fails, and cyberattacks can disrupt operations. When these challenges arise, your response determines whether it’s a minor hiccup or a full-blown business interruption. Are you leaving your IT systems to chance?

Hosted America’s managed IT services suite provides 24/7 peace of mind, freeing you to focus on your business needs. We monitor your IT infrastructure, apply patches, protect against threats, and ensure backups are performing successfully. Our proactive approach catches and resolves issues before they escalate, often without you even being aware.

Key Features of Hosted America’s Managed IT Services

Cloud Storage and Replication

Hosted America offers cloud computing solutions to securely store and replicate your critical data. Our work with leading cloud providers ensures your data center is always protected and accessible when needed.

Unified Management

Our unified approach to IT management simplifies your IT environment, integrating network management, security services, and disaster recovery into a single, seamless platform.

Remote Monitoring

With advanced remote monitoring, we oversee your IT systems in real time, identifying and resolving issues to minimize downtime and disruptions to your business operations.

Hardware Appliances

We provide and manage firewalls, servers, and other hardware to optimize your IT infrastructure and protect against potential threats.

Backup and Disaster Recovery

Our robust data protection solutions ensure business continuity. Even during a disaster or cyberattack, your data will remain secure, accessible, and recoverable.

A Complete Suite of Fully-Managed IT Services

We’re here to help you take the hassle out of IT management so you can focus on your business. Our offerings include:

Network Monitoring & Care

We proactively monitor your network 24/7 to ensure seamless operations. When a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it — in many cases, before you’ve even realized there’s an issue.

Help Desk

Our U.S.-based Help Desk provides 24x7x365 support whenever you need it. Our highly-skilled technicians can be contacted via phone, email, or web-based chat and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications.

Business Continuity

Our disaster recovery solutions and secure data backups ensure that your critical information remains accessible, even during network failures, disruptions, and disasters. Therefore, you’ll never have to worry about data loss again.

Mobile Device Management

Our comprehensive mobile device management services reduce costs associated with supporting an array of mobile devices. We have the ability to separate personal and company data while maintaining full control of policies and device configurations. We work with you to define your company’s mobile strategy and ensure the policies we create increase both productivity and employee satisfaction.

Custom Project Work

We also offer a variety of custom projects designed to help optimize your IT infrastructure – including software installations, migrations, setups, upgrades, configurations, and more. There are more than 85 projects to choose from, and our technicians can perform the work overnight or over the weekend, so there’s no interruption or downtime at your office.

Additional Service Offerings

Cybersecurity Services

Our advanced cybersecurity solutions include firewalls, threat detection, and compliance tools to protect your business from cyberattacks and safeguard sensitive data.

IT Consulting and Outsourcing

We provide expert IT consulting and outsourcing services to help you reduce costs, streamline operations, and implement transformative IT initiatives aligned with your business goals.

Automation and Scalability

Our automated IT solutions simplify routine tasks while offering scalable services that grow with your business, ensuring seamless expansion and enhanced operational efficiency.

FAQs

Managed IT services involve outsourcing your IT management to a managed service provider (MSP). This includes everything from network monitoring to cybersecurity and disaster recovery to keep your business running smoothly.

In-house IT departments can have high upfront costs on top of building out infrastructure and needing to hire an entire in-house IT team to handle systems. Choosing a managed service company instead can be cheaper, and the costs can be more predictable, which is helpful for budgeting. But choosing the right MSP can accelerate your business’ digital transformation, improve organizational communications, and enhance the customer experience.

Our remote monitoring and proactive maintenance approach ensures potential problems are resolved before they cause downtime or business interruptions.

Pricing varies based on the scope of services. Hosted America offers customized, cost-effective plans tailored to meet your specific business needs.

Yes, we can provide both on-site and remote IT support to address your IT operations efficiently.

Our cybersecurity services include firewalls, threat detection, and advanced tools to safeguard your business from cyberattacks.

Yes, our team specializes in cloud-based IT solutions, including migrations to leading cloud service providers like AWS and Microsoft Azure.

Our help desk offers 24/7 access to skilled technicians for troubleshooting, technical support, and guidance on software and hardware issues.

Managed IT services provide proactive monitoring and maintenance to prevent issues, while the break/fix model only addresses problems after they occur, often leading to costly downtime and delays.

Yes, Hosted America’s service delivery is backed by robust service level agreements (SLAs) to ensure uptime, responsiveness, and high-quality support for your business operations.

Absolutely. We assist with deploying apps, managing updates, and ensuring smooth functionality for end-users so your team can focus on productivity without interruptions.

We cater to a variety of industries, including healthcare, retail, and finance, offering tailored IT solutions that meet specific regulatory and operational requirements. Read our case studies page to see how we’ve helped people in a variety of industries.

Let Hosted America Handle Your IT Needs

With Hosted America’s managed IT services, you gain a trusted partner dedicated to ensuring your business runs smoothly, securely, and efficiently.

Call us today or schedule a consultation. Let us streamline your IT operations, reduce downtime, and empower your team to focus on what truly matters—growing your business.

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